اَلْبَیِّعَانِ بِالْخِيَارِ مَا لَمْ يَتَفَرَّقَا، فَإِنْ صَدَقَا وَبَيَّنَا بُورِكَ لَهُمَا فِي بَيْعِهِمَا ক্রেতা-বিক্রেতা সত্যবাদী হলে এবং পণ্য পরিষ্কারভাবে ব্যাখ্যা করলে তাদের লেনদেনে বরকত দেওয়া হয়। রেফারেন্স:- সহিহ বুখারী, হাদিস: 2079
Refund & Return Policy

🧾 Refund & Return Policy
At Sellpixer, we give utmost importance to customer satisfaction. We want you to always have a reliable and satisfactory shopping experience. However, if for any reason you are dissatisfied with the product you purchased or it does not meet your expectations, this refund and return policy will be helpful to you.


🔁 Product Return Policy:
Return Period:
You can apply for a return within 7 working days of receiving the product. No return request will be accepted after 7 days.
Return Conditions:
The product must be unused, complete and in its original condition.
All documents, tags and packaging received with the product must be correct and intact.
Used, destroyed or damaged products are not refundable (unless it is due to our error).
Eligible reasons for return:
Wrong product was sent.
The product arrived broken or damaged.
The product has significant defects or issues.


💰 Refund Policy:
Refund Process:
After reviewing the returned product, we will process the refund within a maximum of 7 business days.
Refunds will be issued to the original payment method you provided (e.g. bKash, Nagad, Bank Transfer).
Cases where refunds are not applicable:
If the product is used or in poor condition.
If the specified return period has passed.
If you request a return only due to personal dislike or change of mind, if there is no defect in the product.


📦 Special Instructions:
Digital Products and Services: Such as software, digital designs, or products that cannot be returned once downloaded — refunds are not applicable.
Products purchased on discount or offer: Refunds and returns for such products may be limited or conditional.
Custom Products: Personally customized or made-to-order products are not refundable.
At Sellpixer, we strive to provide you with the highest quality products and services. If you encounter any issues, please contact our customer service team — we will try to resolve them quickly.

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